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10 Housekeeping Supervisor Resume Examples & Guide for 2024

The role of a housekeeping supervisor involves overseeing cleaning staff, ensuring high standards of cleanliness, and managing inventory of supplies. Highlight your experience in staff training, scheduling, and maintaining cleanliness protocols on your resume. Adding skills such as attention to detail, leadership, and effective communication will make your application stand out. Mentioning your ability to enhance guest satisfaction and optimize operational efficiency can effectively demonstrate your contributions to potential employers.

All resume examples in this guide

One common challenge faced by housekeeping supervisors when creating their resume is effectively demonstrating their ability to manage teams and maintain high standards of cleanliness amidst diverse tasks. Our guide can assist in addressing this issue by providing specific examples and strategies for showcasing leadership skills, problem-solving abilities, and attention to detail, helping potential employers understand the full extent of your capabilities.

Here's what you'll read within our professional resume guide:

  • Housekeeping supervisor resumes that are tailored to the role are more likely to catch recruiters' attention.
  • Most sought-out housekeeping supervisor skills that should make your resume.
  • Styling the layout of your professional resume: take a page from housekeeping supervisor resume examples.
  • How to write about your housekeeping supervisor achievements in various resume sections (e.g. summary, experience, and education).

Designing your housekeeping supervisor resume: best practices

Before penning down your housekeeping supervisor resume, consider its structure and format. Here's what you should remember:

  • Employ the reverse-chronological format to present your experience, starting with your most recent role.
  • Your resume's header should feature accurate, professional contact details. If you maintain a professional portfolio or LinkedIn profile, include its link.
  • Keep your resume concise, ideally within two pages. Prioritize relevance over length.
  • Unless directed otherwise, save your resume as a PDF to preserve its design.
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Pro tip

Your resume will likely be processed by an Applicant Tracking System (ATS). Ensure your header, summary, or objective incorporates essential skills required for the role.

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Essential sections for your human resources intern resume, favored by recruiters:

  • A clear header with pertinent links and contact information.
  • A concise summary or objective, offering a snapshot of your career milestones and your fit for the human resources intern role.
  • An experience section detailing your professional qualifications and achievements.
  • Skills sections that align your talents with job-specific keywords and requirements.
  • Education and certifications sections that underscore your dedication to industry-specific growth.
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What recruiters want to see on your resume:

  • Experience in Housekeeping: Prior experience in a housekeeping role or similar capacity, demonstrating an understanding of cleaning procedures, standards, and equipment.
  • Supervisory Skills: Proven ability to manage and supervise a team, including scheduling, training, and performance reviews.
  • Customer Service Skills: Ability to handle customer complaints and queries promptly and professionally, ensuring guest satisfaction.
  • Knowledge of Health and Safety Regulations: Understanding of health and safety regulations, including the use of proper chemicals and equipment, maintaining a safe work environment for staff, and compliance with hotel or facility policies.
  • Inventory Management: Experience with inventory management, able to maintain stock levels, order supplies as needed, and manage budget effectively.

Optimizing the experience section of your housekeeping supervisor resume

The experience section is pivotal—it bridges the gap between your qualifications and the job's requirements.

To craft an impactful housekeeping supervisor experience section, consider these guidelines:

  • Review the job posting to identify key requirements and align your past roles with these needs.
  • Go beyond listing skills—demonstrate their impact through quantifiable achievements.
  • Exclude roles that don't enhance your application or showcase relevant skills.
  • While technical expertise is crucial, also highlight soft skills that add value to your role.
  • Use action verbs to articulate your accomplishments and the skills employed to achieve them.


Below, we've provided housekeeping supervisor resume samples to inspire your experience section, ensuring it adheres to industry best practices.

Work Experience
Housekeeping Supervisor
Luxury Hotel & Resort
2017-2021
  • Managed a team of 15 housekeeping staff members, ensuring high standards of cleanliness and service.
  • Implemented new training programs resulting in a 20% increase in staff productivity and efficiency.
  • Developed and implemented cost-saving measures, reducing housekeeping expenses by 15% annually.
  • Collaborated with other departments to coordinate guest requests and ensure timely completion of tasks.
  • Conducted regular inspections to maintain quality control and compliance with sanitation regulations.
Work Experience
Senior Housekeeping Supervisor
Upscale City Hotel
2014-2017
  • Supervised a team of 10 housekeeping staff members, ensuring cleanliness and orderliness throughout the hotel.
  • Developed and implemented a comprehensive housekeeping checklist, resulting in improved efficiency and consistency.
  • Trained new employees on proper cleaning techniques and customer service skills.
  • Coordinated with maintenance department to address and resolve any facility-related issues promptly.
  • Maintained inventory of housekeeping supplies and placed orders as needed to ensure uninterrupted operations.
Work Experience
Housekeeping Manager
Mid-sized Hotel & Conference Center
2010-2014
  • Oversaw the housekeeping operations for a 200-room hotel, ensuring cleanliness and guest satisfaction.
  • Implemented a room inspection program to identify areas for improvement and provide prompt corrective actions.
  • Developed and delivered training sessions on safety procedures and proper handling of cleaning chemicals.
  • Collaborated with the front desk to prioritize room assignments and accommodate guest requests.
  • Managed laundry operations, optimizing workflow and reducing turnaround time by 30%.
Work Experience
Assistant Housekeeping Supervisor
Boutique Hotel
2008-2010
  • Supervised a team of 8 housekeeping staff members, ensuring cleanliness and adherence to established standards.
  • Implemented a guest feedback system resulting in improved overall satisfaction scores by 15%.
  • Facilitated regular training sessions on proper handling of cleaning equipment and supplies.
  • Collaborated with maintenance personnel to address and resolve any facility-related issues.
  • Developed and implemented schedules for staff, ensuring adequate coverage for daily operations.
Work Experience
Housekeeping Operations Manager
Resort & Spa
2015-2023 (Ongoing)
  • Lead a team of 12 housekeeping staff members, maintaining high standards of cleanliness and guest satisfaction.
  • Introduced eco-friendly cleaning practices, resulting in a 25% reduction in chemical usage and waste.
  • Coordinated with vendors to source sustainable and cost-effective housekeeping supplies.
  • Implemented a digital task management system, streamlining communication and improving efficiency.
  • Collaborated with the engineering department to identify and resolve maintenance issues in guest rooms.
Work Experience
Housekeeping Supervisor II
International Hotel Chain
2012-2015
  • Supervised a team of 10 housekeeping staff members, ensuring cleanliness and adherence to brand standards.
  • Developed and implemented a training program for new hires, resulting in a 30% reduction in onboarding time.
  • Implemented a linen management system, reducing costs by optimizing inventory levels and minimizing waste.
  • Collaborated with the front desk to address guest requests and resolve any issues promptly.
  • Conducted regular meetings to review performance, provide feedback, and recognize employee achievements.
Work Experience
Housekeeping Manager
Residential Resort Community
2009-2012
  • Managed the daily operations of the housekeeping department, overseeing a team of 15 staff members.
  • Implemented quality control procedures, resulting in a 10% increase in guest satisfaction scores.
  • Developed and updated cleaning protocols to ensure compliance with health and safety regulations.
  • Collaborated with the engineering team to prioritize and address maintenance requirements.
  • Optimized staffing levels and schedules to meet operational demands while controlling labor costs.
Work Experience
Housekeeping Supervisor III
Full-Service Hotel
2018-2022
  • Supervised a team of 12 housekeeping staff members, maintaining cleanliness and hygiene standards.
  • Introduced a training program focused on efficiency and attention to detail, resulting in a 25% reduction in turnaround time.
  • Implemented a tracking system for guest requests, ensuring timely response and resolution.
  • Collaborated with the purchasing department to source cost-effective cleaning products and equipment.
  • Conducted periodic audits to assess compliance with housekeeping standards and initiate corrective actions.
Work Experience
Housekeeping Operations Supervisor
Luxury Boutique Hotel
2013-2018
  • Managed a team of 10 housekeeping staff members, ensuring cleanliness and efficient operations within budget.
  • Implemented a room inspection program resulting in a 20% decrease in guest complaints.
  • Developed and delivered training sessions on customer service and problem-solving skills.
  • Collaborated with the maintenance department to address and resolve any facility-related issues.
  • Implemented a linen management system, reducing costs by optimizing inventory levels and improving efficiency.
Work Experience
Assistant Housekeeping Manager
City Center Hotel
2011-2013
  • Supervised a team of 8 housekeeping staff members, ensuring cleanliness and adherence to standards.
  • Implemented a new cleaning schedule resulting in improved efficiency and reduced labor expenses.
  • Developed and implemented a training program for the housekeeping staff, focusing on attention to detail.
  • Collaborated with other departments to coordinate special event preparations and clean-up.
  • Conducted regular inspections to maintain quality control and ensure compliance with health regulations.

The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for housekeeping supervisor professionals.

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Top Responsibilities for Housekeeping Supervisor:
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Plan and prepare employee work schedules.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Issue supplies and equipment to workers.

Quantifying impact on your resume

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  • Include the number of rooms or areas you were responsible for overseeing daily, illustrating your ability to manage large-scale operations.
  • Specify the size of the housekeeping team you've managed, quantifying your leadership and team management skills.
  • Highlight any cost-saving initiatives you led, detailing the percentage or amount of money saved, which demonstrates financial acumen.
  • Note any improvements in cleanliness or service ratings under your supervision, using exact percentages to show effectiveness in quality improvement.
  • Mention the reduction in turnover rates if applicable, showing your ability to maintain a stable workforce which is critical to consistent service delivery.
  • Cite the number of compliance standards or health regulations you ensured adherence to, showcasing your commitment to industry rules and safety protocols.
  • Report the number of training programs you initiated or led, underlining your dedication to staff development and skill enhancement.
  • Indicate any increase in efficiency or productivity under your leadership, using specific percentages or metrics, reflecting your ability to optimize operational processes.
  • Strategies for candidates with limited resume experience

    Lack of extensive experience doesn't mean you can't make a strong impression. Here's how:

    • Thoroughly understand the role's requirements and reflect them in key resume sections.
    • Highlight transferable skills and personal attributes that make you a valuable candidate.
    • Use the resume objective to articulate your growth vision within the company.
    • Emphasize technical alignment through relevant certifications, education, and skills.

    Remember, your resume's primary goal is to showcase how you align with the ideal candidate profile. The closer you match the job requirements, the higher your chances of securing an interview.

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    Pro tip

    Your experience section should be a testament to your professional growth. If your career journey isn't particularly linear or impressive, focus on detailing specific skills and the tangible outcomes of your responsibilities.

    Spotlighting your housekeeping supervisor hard and soft skills

    Hard skills denote your technological proficiency and expertise in specific tools or software. These skills are often validated through certifications and hands-on experience.

    Soft skills, on the other hand, reflect your interpersonal abilities and how you navigate workplace dynamics. These skills are cultivated over a lifetime and can be more nuanced.

    Why the emphasis on both? Hard skills demonstrate your technical competence and reduce training needs. Soft skills suggest adaptability and cultural fit.

    To optimize your skills section:

    • Forego basic skills like "Excel" in favor of more specific proficiencies like "Excel Macros".
    • Highlight core values and work ethics as soft skills, indicating what you prioritize in a professional setting.
    • If relevant, create a distinct section for language proficiencies.
    • Balance hard and soft skills by crafting a strengths or achievements section, illustrating outcomes achieved through both skill sets.

    To assist you, we've curated a list of skills highly sought after by recruiters. Ensure you integrate those that resonate with your expertise and the prospective employer's needs:

    Top skills for your housekeeping supervisor resume:
    HARD SKILLS

    Cleaning Equipment Operation

    Inventory Management Software

    Scheduling Software

    Quality Control Tools

    Chemical Safety Knowledge

    Floor Care Equipment

    Laundry Management Systems

    Housekeeping Management Software

    Basic Plumbing Knowledge

    Safety and Compliance Regulations

    SOFT SKILLS

    Leadership

    Communication

    Time Management

    Attention to Detail

    Problem-Solving

    Teamwork

    Customer Service

    Adaptability

    Conflict Resolution

    Training and Development

    Next, you will find information on the top technologies for housekeeping supervisor professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

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    Top technologies for Housekeeping Supervisor’s resume:
    • Email software
    • Microsoft Outlook
    • Microsoft PowerPoint
    • Facility use software
    • Microsoft Access
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    Pro tip

    Sometimes, basic skills mentioned in the job ad can be important. Include them in your resume, but don't give them too much space.

    Choosing the right certifications and education for your housekeeping supervisor resume

    Your education section can highlight skills and experiences perfect for the job.

    • List college or university degrees with the school name and dates.
    • If you're still studying, mention your expected graduation date.
    • Think twice before adding unrelated degrees. Space on your resume is precious.
    • Discuss educational achievements if they boost your job relevance.

    There are many certifications out there. Which ones should you include?

    • List your main degree in a separate section with the school name and dates.
    • Only add certifications that highlight your skills and experience.
    • Place unique or recent certifications near the top.
    • Add a brief description to certifications if it helps show your skills.

    Remember, it's not about quantity but relevance.

    pro tip icon
    Pro tip

    Listing your relevant degrees or certificates on your housekeeping supervisor resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but also at a range of soft skills, including perseverance, adaptability, and motivation.

    Crafting the housekeeping supervisor resume summary or objective: a blend of achievements, aspirations, and uniqueness

    Whether you opt for a resume summary or objective depends on your career trajectory.

    • If you have a rich tapestry of relevant achievements, a resume summary can spotlight these accomplishments.
    • If you're relatively new or transitioning, a resume objective can articulate your aspirations and how they align with the role.

    Regardless of your choice, this section should encapsulate your unique value proposition, blending your technical and interpersonal strengths.

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    Resume summary and objective examples for a housekeeping supervisor resume

    1. Driven housekeeping supervisor with 5 years of experience leading housekeeping teams in high-end hotels. Has an excellent understanding of sanitation guidelines and room arrangement aesthetics. Showcased exceptional management skills by successfully overseeing a team of 20 staff, resulting in a 35% increase in guest satisfaction scores at ABC Hotel.

    2. Detail-oriented professional with over 7 years of experience managing efficient housekeeping operations across multiple hotel chains. Proven ability to implement cost-effective methods, reducing operational expenses by 15%. Skilled in training, scheduling, and evaluating employees to ensure high-level customer service.

    3. Accomplished project manager pivoting into the hospitality industry, bringing 8 years of managerial expertise. Demonstrated capability of adapting to new environments and responsibilities. Committed to creating clean and orderly environments, reinforced by a successful track record in handling multi-faceted projects under tight deadlines.

    4. Certified Public Health professional seeking to leverage 6 years of experience in health inspections and sanitation control into housekeeping supervision. Excellent interpersonal and organizational skills, equipped with a solid understanding of hygiene standards and regulations applicable to the hospitality industry.

    5. Enthusiastic individual keen on beginning a career in the hospitality industry as a housekeeping supervisor. Offers firsthand experience in customer service roles and a strong aptitude for organizing and coordinating tasks. Eager to apply my strong work ethic and attention to detail to create comfortable and clean spaces for XYZ Hotel's guests.

    6. Motivated graduate with a diploma in Hospitality Management looking to secure a housekeeping supervisor position with ABC Hotel. Adept at effective communication and problem-solving, I strive to ensure all housekeeping operations align with the highest standards of cleanliness and guest satisfaction.

    Additional sections to amplify your housekeeping supervisor resume

    To further personalize your resume and showcase a broader spectrum of your professional journey, consider adding:

    • Projects that highlight your hands-on experience.
    • Awards that recognize your industry contributions.
    • Volunteer work that underscores your community involvement and soft skills.
    • Hobbies that offer a glimpse into your personality and passions.

    Key takeaways

    • Keep your housekeeping supervisor resume clear and organized with key sections.
    • Only include relevant details. Space is limited.
    • Support your achievements with both hard and soft skills.
    • Detail your experience, focusing on your industry expertise.
    • Highlight the most relevant certifications to show your dedication to the field.
    housekeeping supervisor resume example

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