One particular resume challenge you may encounter as a housekeeping manager is effectively showcasing your diverse skill set—from staff management to meticulous quality control—within the limited space of a resume. Our guide is tailored to help you highlight your specific expertise and accomplishments, ensuring you stand out to potential employers by presenting a concise and compelling narrative of your professional journey.
- Apply best practices from professional resumes to spotlight your application;
- Quantify your professional experience with achievements, career highlights, projects, and more;
- Write an eye-catching housekeeping manager resume top one-third with your header, summary/objective, and skills section;
- Fill in the gaps of your experience with extracurricular, education, and more vital resume sections.
We've selected, especially for you, some of our most relevant housekeeping manager resume guides. Getting you from thinking about your next career move to landing your dream job.
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Designing your housekeeping manager resume format to catch recruiters' eyes
Your housekeeping manager resume will be assessed on a couple of criteria, one of which is the actual presentation.
Is your resume legible and organized? Does it follow a smooth flow?
Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?
Unless specified otherwise, there are four best practices to help maintain your resume format consistency.
- The top one third of your housekeeping manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
- Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
- Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
- If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your housekeeping manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.
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Listing your relevant degrees or certificates on your housekeeping manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.
Recruiters' preferred housekeeping manager resume sections:
- A header with relevant contact information and headline, listing your current job title
- A resume summary or objective pinpointing what is most impressive about your expertise (that aligns with the role)
- An experience section highlighting the specifics of your responsibilities and achievements
- A skills sidebar to intertwine job advert keywords with your unique talents
- An education and certifications sections to serve as further accreditation to your professional experience
What recruiters want to see on your resume:
- Proven experience in housekeeping management and hands-on knowledge of cleaning techniques and use of equipment.
- Strong leadership skills with a track record of training, supervising, and motivating a diverse cleaning staff.
- Experience in budget management, cost control, and inventory management specific to housekeeping supplies and equipment.
- Demonstrated ability to implement and maintain high standards of cleanliness, hygiene, and tidiness in accordance with hotel or facility policies.
- Proficiency in scheduling and conducting regular inspections to ensure compliance with health and safety regulations.
Guide to your most impressive housekeeping manager resume experience section
When it comes to your resume experience , stick to these simple, yet effective five steps:
- Show how your experience is relevant by including your responsibility, skill used, and outcome/-s;
- Use individual bullets to answer how your experience aligns with the job requirements;
- Think of a way to demonstrate the tangible results of your success with stats, numbers, and/or percentages ;
- Always tailor the experience section to the housekeeping manager role you're applying for - this may sometimes include taking out irrelevant experience items;
- Highlight your best (and most relevant) achievements towards the top of each experience bullet.
You're not alone if you're struggling with curating your experience section. That's why we've prepared some professional, real-life housekeeping manager resume samples to show how to best write your experience section (and more).
- Developed and implemented a comprehensive housekeeping program, improving overall efficiency by 25% and decreasing supply costs by 10%.
- Supervised a team of 35 housekeeping staff, providing training that led to a 30% improvement in service quality scores.
- Collaborated with the hotel management to redesign the cleaning schedule, accommodating a 20% increase in guest capacity without additional hires.
- Managed daily operations of the housekeeping department, ensuring adherence to the highest standards of cleanliness across 450 hotel rooms.
- Implemented a new inventory control system for housekeeping supplies which reduced waste by 15% and improved stock management.
- Coordinated with other departments to enhance guest experience, contributing to a 10% rise in overall guest satisfaction ratings.
- Led the housekeeping division of a luxury resort with over 500 rooms, ensuring excellence in daily housekeeping services and guest satisfaction.
- Executed an employee engagement initiative that decreased staff turnover by 35% and fostered a positive work environment.
- Introduced environmentally sustainable cleaning practices, reducing chemical use by 20% and aligning with the hotel's green policies.
- Streamlined housekeeping processes at a busy urban hotel, resulting in a 40% improvement in room readiness turnaround time.
- Launched a guest feedback system specifically for housekeeping services, yielding actionable insights that improved service deliverables by 15%.
- Negotiated contracts with vendors to supply eco-friendly cleaning products, supporting the company's commitment to sustainability.
- Transformed the housekeeping department through the adoption of a new task management system that increased productivity by 25%.
- Championed a recognition program for housekeeping staff that resulted in a 5% increase in employee satisfaction scores.
- Participated in the strategic planning of hotel renovations, ensuring that housekeeping services were maintained at a high standard throughout the transition.
- Oversaw all aspects of housekeeping for a 300-room boutique hotel, maintaining an average cleanliness rating of 9.5 out of 10.
- Developed a cross-training program for housekeeping staff, leading to a more versatile work team capable of a 20% faster response to ad-hoc guest requests.
- Initiated a successful partnership with a laundry service provider that improved linen quality and saved the hotel 12% in operational costs.
- Enhanced the daily housekeeping operations of a 600-room casino resort, ensuring all areas met the 5-star cleanliness standards consistently.
- Redesigned the housekeeping training manual, incorporating new service standards that were later adopted company-wide.
- Spearheaded a waste reduction initiative in housekeeping that cut solid waste disposal costs by 18% annually.
- Increased efficiency within the housekeeping department of an all-inclusive resort by deploying a cloud-based scheduling system to manage over 400 rooms.
- Orchestrated a linen conservation program which extended linen lifecycle by 20% and significantly decreased monthly expenditures.
- Championed team wellness initiatives that reduced absenteeism in the housekeeping department by 10% and enhanced overall team morale.
Quantifying impact on your resume
- Mention the number of rooms and areas supervised to demonstrate the scale of your management capabilities.
- Specify the percentage by which you reduced operation costs through efficient resource management.
- Include the number of staff you've recruited, trained, and managed to highlight leadership and development skills.
- State the exact score or percentile of guest satisfaction or inspection grades to showcase your commitment to quality.
- Detail any increases in team productivity or performance metrics you achieved under your supervision.
- Report the volume of laundry or cleaning tasks processed to give a sense of operational responsibility.
- Cite the number of process improvements or policies implemented to stress your innovative approach to housekeeping management.
- Quantify inventory management by listing cost savings from vendor negotiations or stock control efficiencies.
Action verbs for your housekeeping manager resume
What can candidates do about their resume, if they have no experience
Job requirements can sometimes be answered by other elements you could make more prominent in your housekeeping manager resume.
Thus, you'd be substituting your lack of experience with your relevant:
- Education with details of skills you've obtained that align with the job
- Internships and short-term jobs that are once more dedicated to putting your expertise in the spotlight
- Skills section answering basic and - potentially - more specific job qualifications
- Strengths or accomplishments to show the unique value you present, even as a candidate with less or no professional experience in the industry.
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Bold the names of educational institutions and certifying bodies for emphasis.
Shining a light on your housekeeping manager hard skills and soft skills
To win recruiters over, you must really have a breadth of skill set presented and supported within your housekeeping manager resume.
On hiring managers' checklists, you'd initially discover hard or technical skills. Those are the technology (and software) that help you perform on the job. Hard skills are easy to quantify via your education, certificates, and on-the-job success.
Another main criterion recruiters are always assessing your housekeeping manager resume on is soft skills. That is your ability to communicate, adapt, and grow in new environments. Soft skills are a bit harder to measure, as they are gained both thanks to your personal and professional experience.
Showcase you have the ideal skill set for the role by:
- Dedicating both a skills box (for your technical capabilities) and an achievements or strengths section (to detail your personal skills).
- When listing your skills, be specific about your hard skills (name the precise technology you're able to use) and soft skills (aim to always demonstrate what the outcomes were).
- Avoid listing overused cliches in the skills section (e.g. Microsoft Office and Communication), unless they're otherwise specified as prominent for the role.
- Select up to ten skills which should be defined via various sections in your resume skills sidebar (e.g. a technical skills box, industry expertise box with sliders, strengths section with bullets).
Spice up your resume with leading technical and people skills, that'd help you get noticed by recruiters.
Top skills for your housekeeping manager resume:
Cleaning equipment operation
Inventory management software
Scheduling tools
Budgeting software
Quality assurance protocols
Safety and sanitation standards
Laundry management systems
Facility management software
Chemical handling procedures
Task management software
Leadership
Communication
Time management
Problem-solving
Attention to detail
Team building
Adaptability
Customer service
Conflict resolution
Training and mentoring
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If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
Showcase academic background with education and certifications' sections
Listing your education and certifications should be a rudimentary part of your resume writing.
Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.
For your education section:
- Start by including your degree, followed by start and graduation dates, as well as the institution;
- You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
- If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;
Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:
The top 5 certifications for your housekeeping manager resume:
- Certified Hospitality Housekeeping Executive (CHHE) - American Hotel & Lodging Educational Institute (AHLEI)
- Certified Executive Housekeeper (CEH) - International Executive Housekeepers Association (IEHA)
- Certified Rooms Division Executive (CRDE) - American Hotel & Lodging Educational Institute (AHLEI)
- Registered Executive Housekeeper (REH) - International Executive Housekeepers Association (IEHA)
- Housekeeping Management Training Program Certification - Professional Association of Innkeepers International (PAII)
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Listing your relevant degrees or certificates on your housekeeping manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.
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Adding a summary or objective to your housekeeping manager resume
One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:
- Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
- Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.
If you want to go above and beyond with your housekeeping manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life housekeeping manager professionals, whose resumes have helped them land their dream jobs:
Resume summaries for a housekeeping manager job
- Diligent housekeeping manager with over 10 years of expertise in maintaining impeccable standards of cleanliness and organization within luxury hotels. Proficient in staff training, budget management, and implementing eco-friendly cleaning practices. Spearheaded a hotel-wide sustainability initiative that reduced waste by 30%.
- Detail-oriented professional transitioning from the healthcare industry, bringing 15 years of management experience to ensuring high standards of housekeeping. Excel at streamlining procedures and applying infection control norms to housekeeping routines, previously reduced cross-contamination incidents by 40% in a healthcare setting.
- Accomplished executive with a decade in guest relations and facility management, now eager to apply a robust skill set to overseeing a dynamic housekeeping team. Adept at crafting consumer experience enhancements, once drove a 20% increase in guest satisfaction scores through targeted amenity improvements.
- Former military officer ready to transition to civilian life as a housekeeping manager, utilizing strong leadership and organizational skills to maintain exemplary standards. Expertise in logistics and personnel management, successfully led teams of 100+ in various missions requiring precision and attention to detail.
- Aspiring housekeeping manager with a passion for cleanliness and efficiency, eager to apply exceptional organizational skills and keen eye for detail to maintaining upscale residential properties. Deeply motivated to learn and develop under seasoned professionals in a thriving and challenging environment.
- Enthusiastic about starting a career in housekeeping management, aiming to use exceptional communication skills and a fast-learning ability to lead a housekeeping team. Committed to mastering the art of maintaining top-notch hygiene and guest satisfaction in high-paced hospitality settings.
Taking your housekeeping manager resume to the next level with these four additional resume sections
Your housekeeping manager resume can feature a variety of skills (both hard and soft) in diverse sections. Choose those that align best with the job requirements and reflect your suitability for the company culture.
Consider these four additional resume sections recommended by our experts:
- Languages - State any languages you are proficient in and your level of proficiency. This demonstrates your commitment to communication and potential for international growth.
- Projects - Highlight up to three significant projects you've completed outside of work, showcasing skill development. Include a link to your project portfolio in the housekeeping manager resume header, if applicable.
- My Time - How you allocate your time outside work can indicate your organizational skills and cultural fit within the company.
- Volunteering - Detail causes you're passionate about, roles you've held, and achievements in volunteering. Such experiences likely have honed a range of soft skills crucial for your dream job.
Key takeaways
At the end of our guide, we'd like to remind you to:
- Invest in a simple, modern resume design that is ATS friendly and keeps your experience organized and legible;
- Avoid just listing your responsibilities in your experience section, but rather focus on quantifiable achievements;
- Always select resume sections that are relevant to the role and can answer job requirements. Sometimes your volunteering experience could bring more value than irrelevant work experience;
- Balance your technical background with your personality traits across various sections of your resume to hint at how much time employers would have to invest in training you and if your profile would be a good cultural fit to the organization;
- Include your academic background (in the form of your relevant higher education degrees and certifications) to show recruiters that you have the technical basics of the industry covered.
