As a corporate flight attendant, differentiating your resume in a niche and competitive field can be a significant challenge. Our comprehensive guide offers tailored strategies and industry-specific tips that will help you elevate your resume and stand out among a sea of applicants.
- Utilize real-life examples to refine your corporate flight attendant resume;
- Effectively write the experience section of your corporate flight attendant resume, even if you have minimal or no professional experience;
- Incorporate the industry's top 10 essential skills throughout your resume;
- Include your education and certifications to highlight your specific expertise.
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Best practices for the look and feel of your corporate flight attendant resume
Before you even start writing your corporate flight attendant resume, first you need to consider its layout and format.
What's important to keep in mind is:
- The reverse-chronological resume is the most widely used format to present your experience, starting with your latest job.
- Your corporate flight attendant resume header needs to include your correct, professional contact details. If you happen to have a professional portfolio or an updated LinkedIn profile, include a link to it.
- Ensure your resume is no longer than two pages - you don't have to include irelevant experience on your resume just to make it look longer.
- Unless specified otherwise, submit your resume in the most popular format, the PDF one, as this will ensure your corporate flight attendant resume isn't altered.
Different regions expect different formats – Canadian resumes, for example, may look unique.
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List your educational qualifications and certifications in reverse chronological order.
Don't forget to include these six sections on your corporate flight attendant resume:
- Header and summary for your contact details and to highlight your alignment with the corporate flight attendant job you're applying for
- Experience section to get into specific technologies you're apt at using and personal skills to deliver successful results
- Skills section to further highlight how your profile matches the job requirements
- Education section to provide your academic background
- Achievements to mention any career highlights that may be impressive, or that you might have missed so far in other resume sections
What recruiters want to see on your resume:
- Demonstrated safety training and knowledge of FAA regulations
- Prior experience in customer service and VIP care in aviation settings
- Flexibility and availability for irregular working hours and international travel
- Proficiency in additional languages for international flights
- Discretion and ability to handle confidential information for high-profile passengers
Experts' advice on writing your corporate flight attendant resume experience
While the excitement and motivation for writing your corporate flight attendant resume was present in the first hour (or so), you now find yourself staring at the blank page.
The resume experience section is the one that allows you to make a memorable impression by matching job requirement with your past jobs and accomplishments.
To help you write this resume section, here are four mistakes you need to avoid:
- Listing every job you have had so far, including the irrelevant ones. Before that, consider each of your past roles based on relevancy to the role. It may be the case that the job you had 15 years ago may have taught you invaluable skills that are appropriate for the role;
- Including irrelevant work experience items. Those are past jobs that aren't linked with the role you're applying for (or so they seem). Consider how your past jobs will serve your professional presentation: will they be filling in a gap in your work history, or just taking up space?
- Focusing on responsibilities instead of accomplishments. Your corporate flight attendant resume shouldn't just be telling recruiters what you did in the past - as it's most often the case that candidates have had similar responsibilities. But, rather, the experience section should showcase the success you've attained in each past role, thanks to your unique skill set;
- Consider listing just your professional experience. Any role you've had in the past - e.g. volunteering, internships, etc. - can make it into your corporate flight attendant resume experience section. Make sure to include it alongside numbers and results.
Two more things you need to remember about your resume experience section.
The first are keywords. Or those specific job requirements that are crucial for the role . Ensure you've integrated them across your experience section to get sorted closer to the ideal candidate profile by the Applicant Tracker System (ATS).
The second are action verbs. Each of your experience bullets should start with a strong action verb, followed by your specific skill and your on the job achievements. Follow this formula to hint to recruiters what your unique value as a professional is.
Still with us? In the next section, we will show you how industry-leading professionals have avoided the four most common mistakes, while integrating keywords and action verbs in their experience section.
- Ensured cabin safety and passenger comfort on over 200+ international flights, achieving a 99% satisfaction rate on post-flight customer surveys.
- Managed in-flight stock and supplies, consistently reducing waste by 20% through accurate forecasting and inventory management.
- Cultivated and maintained relationships with high-profile clients, leading to a 30% repeat clientele rate for the company.
- Designed and implemented a bespoke in-flight service training program which increased team efficiency by 25%.
- Handled in-flight emergencies with composure and adherence to protocol, ensuring passenger and crew safety at all times.
- Collaborated with the culinary team to develop a rotating menu of gourmet meals, accommodating diverse dietary restrictions and preferences.
- Improved passenger boarding procedures by implementing a tiered check-in system, which streamlined the process and reduced boarding times by 15%.
- Facilitated communication between flight deck and passengers regarding flight details, ensuring all parties were informed and at ease.
- Provided personalized service for VIP clients, including bespoke entertainment and connectivity options, resulting in a significant uptick in high net-worth patronage.
- Played a pivotal role in revising the company's emergency response manual, markedly improving safety standards and crew performance during drills.
- Administered first-class international in-flight service to executives and celebrities, ensuring meticulous attention to detail for each guest.
- Led a cabin refurbishment project that enhanced client comfort and satisfaction scores, and was subsequently adopted fleet-wide.
- Orchestrated seamless collaboration between catering, ground, and in-flight teams to deliver consistent service excellence across 150+ flights yearly.
- Initiated a customer feedback loop that incorporated client suggestions into service enhancements, leading to a 35% improvement in service quality metrics.
- Pioneered an eco-friendly in-flight initiative that significantly reduced the carbon footprint of cabin service operations.
- Delivered in-depth pre-flight briefings to ensure all cabin crew were aware of client preferences and special requests, aligning service delivery with company standards.
- Conducted regular training sessions on customer service and personal grooming, enhancing the professionalism and presence of the cabin crew.
- Led the planning and execution of on-board corporate events, which were highlighted as distinguishing features in industry publications.
- Increased flight attendants’ cross-functional skills by conducting biannual training workshops in collaboration with experienced pilots and engineers.
- Oversaw a task force to revamp inflight service protocols, thereby standardizing luxury service delivery across various aircraft types.
- Implemented a real-time feedback system between cabin crew and management, resulting in proactive service recovery and improvement actions.
- Increased team performance by mentoring junior flight attendants, focusing on customer-centric service and efficiency.
- Sourced and integrated high-tech cabin amenities for enhanced passenger entertainment and comfort, keeping the company at the forefront of innovation in corporate aviation.
- Expertly managed in-flight healthcare needs by utilizing advanced training in medical emergencies, including the successful coordination of two mid-air medical responses.
- Developed and led a cross-departmental initiative to optimize on-board stock management, reducing excess inventory costs by 18% without compromising service quality.
- Introduced a customer relations management tool to track passenger preferences, contributing to a tailored and memorable in-flight experience.
- Co-authored the in-flight section of the corporate service manual, setting a new industry standard in consistency and excellence.
- Drove the adoption of sustainable in-flight products, aligning with the company’s green initiatives and improving brand image among environmentally-conscious passengers.
- Executed confidential in-flight service for C-suite executives and dignitaries while maintaining impeccable discretion and professionalism.
- Optimized onboard connectivity solutions, ensuring seamless communication for passengers with critical business operations.
Quantifying impact on your resume
- Mention the number of international flight routes serviced, showcasing versatility and geographic cultural knowledge.
- Specify the exact number of passengers served or flights attended, to demonstrate extensive experience and capacity.
- Highlight the volume of in-flight emergencies or issues resolved, indicating problem-solving abilities and composure under pressure.
- Include the number of safety checks or procedures led, which emphasizes attention to detail and safety-first mindset.
- List any languages spoken and the level of fluency in each, correlating to enhanced guest service and communication skills.
- Document flight hours completed, proving endurance and dedication to the job.
- Count the number of VIP or executive clients catered to, which can illustrate a proficiency in high-end service provision.
- Track the percentage of positive post-flight feedback received, as a means to quantify customer satisfaction.
Action verbs for your corporate flight attendant resume
What to do if you don't have any experience
It's quite often that candidates without relevant work experience apply for a more entry-level role - and they end up getting hired.
Candidate resumes without experience have these four elements in common:
- Instead of listing their experience in reverse-chronological format (starting with the latest), they've selected a functional-skill-based format. In that way, corporate flight attendant resumes become more focused on strengths and skills
- Transferrable skills - or ones obtained thanks to work and life experience - have become the core of the resume
- Within the objective, you'd find career achievements, the reason behind the application, and the unique value the candidate brings about to the specific role
- Candidate skills are selected to cover basic requirements, but also show any niche expertise.
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If you failed to obtain one of the certificates, as listed in the requirements, but decide to include it on your resume, make sure to include a note somewhere that you have the "relevant training, but are planning to re-take the exams". Support this statement with the actual date you're planning to be re-examined. Always be honest on your resume.
How to showcase hard skills and soft skills on your resume
Reading between the lines of your dream job, you find recruiters are looking for candidates who have specific software or hardware knowledge, and personal skills.
Any technology you're adept at shows your hard skills. This particular skill set answers initial job requirements, hinting at how much time your potential employers would have to invest in training you. Showcase you have the relevant technical background in your communicate, solve problems, and adapt to new environments. Basically, your interpersonal communication skills that show recruiters if you'd fit into the team and company culture. You could use the achievements section to tie in your greatest wins with relevant soft skills.
It's also a good idea to add some of your hard and soft skills across different resume sections (e.g. summary/objective, experience, etc.) to match the job requirements and pass the initial screening process. Remember to always check your skill spelling and ensure that you've copy-pasted the name of the desired skills from the job advert as is.
Top skills for your corporate flight attendant resume:
In-flight catering management
Safety equipment operation
Emergency response procedures
First aid and CPR certification
Aircraft communication systems
Service management software
Inventory management systems
Food and beverage service techniques
Aircraft cabin cleaning protocols
Passenger service systems
Excellent communication
Interpersonal skills
Problem-solving abilities
Attention to detail
Adaptability
Customer service orientation
Teamwork
Time management
Cultural awareness
Stress management
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Bold the names of educational institutions and certifying bodies for emphasis.
Qualifying your relevant certifications and education on your corporate flight attendant resume
In recent times, employers have started to favor more and more candidates who have the "right" skill alignment, instead of the "right" education.
But this doesn't mean that recruiters don't care about your certifications .
Dedicate some space on your resume to list degrees and certificates by:
- Including start and end dates to show your time dedication to the industry
- Adding credibility with the institutions' names
- Prioritizing your latest certificates towards the top, hinting at the fact that you're always staying on top of innovations
- If you decide on providing further information, focus on the actual outcomes of your education: the skills you've obtained
If you happen to have a degree or certificate that is irrelevant to the job, you may leave it out.
Some of the most popular certificates for your resume include:
The top 5 certifications for your corporate flight attendant resume:
- Flight Attendant Certificate (FAC) - Federal Aviation Administration (FAA)
- Certified Flight Attendant (CFA) - Flight Attendant Training Schools
- Corporate flight attendant Certification (CFAC) - Independent Training Providers
- In-Flight Medical Care Training (IMCT) - Various Medical Training Organizations
- Food Safety and Catering Certificate (FSCC) - Culinary Institutes or Safety Training Providers
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The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.
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Practical guide to your corporate flight attendant resume summary or objective
First off, should you include a summary or objective on your corporate flight attendant resume?
We definitely recommend you choose the:
- Resume summary to match job requirements with most noteworthy accomplishments.
- Resume objective as a snapshot of career dreams
Both the resume summary and objective should set expectations for recruiters as to what your career highlights are.
These introductory paragraphs (that are no more than five sentences long) should help you answer why you're the best candidate for the job.
Industry-wide best practices pinpoint that the corporate flight attendant resume summaries and objectives follow the structures of these samples:
Resume summaries for a corporate flight attendant job
- With over 10 years of experience as a corporate flight attendant for international executives, I possess an exemplary record in providing world-class in-flight service and ensuring the utmost safety for all passengers. I am adept at customizing dining experiences and maintaining a high degree of confidentiality, underpinned by a notable accolade for my leadership during an emergency situation, where my quick thinking and expertise ensured passenger safety.
- Proven executive personal assistant with 5 years of experience in high-pressure environments, seeking to transition skills into the world of aviation hospitality. Recognized for exceptional organizational abilities and seamless event coordination, I bring a dedicated mindset to deliver top-tier travel experiences and am equipped with safety training certifications to ensure the well-being of all clients aboard.
- Highly-trained former high-end cruise line hospitality manager with an 8-year tenure seeking to pivot into corporate aviation with an unwavering commitment to service excellence. Known for designing bespoke guest experiences and a comprehensive understanding of luxury etiquette, I bring a profound knowledge of guest relations, backed by a solid base in safety protocols and international travel logistics.
- Passionate about joining the corporate aviation sector, I am a recent graduate with honors in Hospitality Management, loaded with fresh knowledge and an earnest desire to learn from the ground up. Committed to delivering extraordinary guest experiences, I aim to infuse my up-to-date theoretical understanding of customer service, safety procedures, and gourmet catering into a practical, sky-high career journey.
- Aiming to launch my career in corporate aviation, I am a hands-on professional with substantial experience in team coordination, communication, and a strong personal commitment to achieving service excellence. Though new to the aviation field, my objective is to leverage my transferrable skills honed in the high-end hospitality industry, while eagerly embracing training opportunities to become a distinguished flight attendant.
More relevant sections for your corporate flight attendant resume
Perhaps you feel that your current resume could make use of a few more details that could put your expertise and personality in the spotlight.
We recommend you add some of these sections for a memorable first impression on recruiters:
- Projects - you could also feature noteworthy ones you've done in your free time;
- Awards - showcasing the impact and recognition your work has across the industry;
- Volunteering - the social causes you care the most about and the soft skills they've helped you sustain and grow;
- Personality resume section - hobbies, interests, favorite quote/books, etc. could help recruiters gain an even better understanding of who you are.
Key takeaways
- Your resume layout plays an important role in presenting your key information in a systematic, strategic manner;
- Use all key resume sections (summary or objective; experience; skills; education and certification) to ensure you’ve shown to recruiters just how your expertise aligns with the role and why you're the best candidate;
- Be specific about listing a particular skill or responsibility you've had by detailing how this has helped the role or organization grow;
- Your personality should shine through your resume via the interests or hobbies, and strengths or accomplishments skills sections;
- Certifications go to provide further accreditation to your technical capabilities, so make sure you've included them within your resume.
