Jumping into the phone sales job market, you've likely hit the wall of writing the perfect cover letter. It's more than a checklist; this is your chance to spotlight a dazzling career highlight without echoing your resume. Crafting a narrative around your proudest professional moment can give you an edge. Remember, formality matters—ditch the clichés and keep it crisp. Stick to one page to capture your story succinctly. Let's ensure your cover letter opens doors rather than stands as just another hurdle.
- Making excellent use of job-winning real-life professional cover letters;
- Writing the first paragraphs of your phone sales cover letter to get attention and connect with the recruiters - immediately;
- Single out your most noteworthy achievement (even if it's outside your career);
- Get a better understanding of what you must include in your phone sales cover letter to land the job.
Let the power of Enhancv's AI work for you: create your phone sales cover letter by uploading your resume.
If the phone sales isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:
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Phone Sales cover letter example
Carter Rodriguez
Charlotte, North Carolina
+1-(234)-555-1234
help@enhancv.com
- Emphasizing a record of exceeding sales targets and securing high-value deals attracts the hiring manager's attention to the candidate's past success and potential for generating revenue.
- Highlighting experience in managing a significant portfolio of B2B clients and cultivating C-suite relationships demonstrates the ability to maintain and grow professional relationships, which is crucial for sales roles.
- Pointing out specific results, such as improving client acquisition by 25% and contributing to a 20% annual revenue increase, provides measurable achievements that can be expected from the candidate.
- Expressing passion for converting prospects into long-term customers underlines the candidate's dedication, which is a desirable trait for maintaining a committed and effective sales team.
What are the basics of the design or format of your phone sales cover letter?
To start, here's a reminder for you: the Applicant Tracker System (or software that is used to assess candidate profiles), won't be reading your phone sales cover letter.
Recruiters enjoy reading phone sales cover letters with a standardized format that uses:
- the same font as the resume (e.g. modern ones like Raleway or Volkhov are prefered over the clichéd Times New Roman or Arial);
- single spacing to keep the content concise and organized (this is all ready for you in our cover letter templates);
- a one-inch margin to wrap around the text, like in our cover letter builder;
- PDF as a file format, as it allows your design (and visual element) to stay the same.
Finally, we can't go on without mentioning the key sections of your phone sales cover letter.
In the top one-third, make sure to include a header (with your contact information, name, role, and date), a salutation, and an introduction.
Next, follows the heart and soul of your phone sales cover letter or its body.
End your phone sales cover letter with a closing paragraph and, if you wish, a signature.
The top sections on a phone sales cover letter
- Header: This should include your contact information, so the recruiter can easily reach out to you, and often contains your LinkedIn profile or other professional links relevant to phone sales expertise.
- Opening Greeting: Use the recruiter's name if known, to personalize your letter and show attention to detail, which is crucial in phone sales for building rapport.
- Introduction: Mention your passion for sales and your skill at building customer relationships over the phone, making the case for why you'd excel at sales calls and conversions.
- Body: Highlight previous sales experience with quantifiable achievements, to demonstrate your capability to meet and exceed sales targets, and your adeptness with phone sales techniques and CRM systems.
- Closing Section: Express your enthusiasm for the position, reiterate how you can benefit the company's sales objectives, and suggest a follow-up call, showing your proactive approach which is key in telephone sales.
Key qualities recruiters search for in a candidate’s cover letter
- Proven track record of meeting or exceeding sales targets: This demonstrates that the applicant can achieve goals and bring in revenue for the company.
- Excellent communication and interpersonal skills: Essential for engaging customers, understanding their needs, and persuading them to make a purchase.
- Strong negotiation and closing abilities: Shows the candidate can effectively finalize sales and handle objections, leading to successful transactions.
- Resilience and persistence: Necessary for handling rejection and continuing to pursue leads despite setbacks.
- Knowledge of sales techniques and phone etiquette: Indicates that the applicant is professional and equipped with strategies to sell effectively over the phone.
- Experience with CRM software and telephone systems: Reflects the candidate's ability to manage customer relationships and utilize technology to track sales efforts.
How to address hiring managers in your phone sales cover letter greeting
Goodbye, "Dear Sir/Madam" or "To whom it may concern!"
The salutation of your phone sales cover letter is how you kick off your professional communication with the hiring managers.
And you want it to start off a bit more personalized and tailored, to catch the recruiters' attention.
Take the time to find out who's recruiting for the role (via LinkedIn or the company page).
If you have previously chatted or emailed the hiring managers, address them on a first or last name basis.
The alternative is a "Dear HR team" or "Dear Hiring Manger", but remember that a "Dear Ms. Simmons" or "Dear Simon," could get you farther ahead than an impersonal greeting.
List of salutations you can use
- Dear Hiring Manager,
- Dear [Company Name] Team,
- Dear [Department] Manager,
- Dear Mr./Ms. [Last Name],
- Dear Dr. [Last Name],
- Dear Search Committee,
Your phone sales cover letter introduction and the value you bring
Moving on from the "Dear Recruiter" to your professional introduction.
Use those first two sentences of your phone sales cover letter to present the biggest asset you'd bring to the organization.
Don't go into too much detail about your achievement or the skill set, but instead - go straight for the win.
That is - what is your value as a professional?
Would you be able to build stronger, professional relationships in any type of communication? Or, potentially, integrate seamlessly into the team?
Structuring your phone sales cover letter body to add more value
You've hinted at your value as a professional (this may be your passion for the job or interest in the company) in your introduction.
Next, it's time to pan out the body or middle of your phone sales cover letter.
When creating your resume, you've probably gone over the advert a million times to select the most relevant skills.
Well, it's time to repeat this activity. Or just copy and paste your previous list of job-crucial requirements.
Then, select one of your past accomplishments, which is relevant and would impress hiring managers.
Write between three and six paragraphs to focus on the value your professional achievement would bring to your potential, new organization.
Tell a story around your success that ultimately shows off your real value as a professional.
Closing paragraph basics: choose between a promise and a call to action
You've done all the hard work - congratulations! You've almost reached the end of your phone sales cover letter.
But how do you ensure recruiters, who have read your application this far, remember you?
Most phone sales professionals end their cover letter with a promise - hinting at their potential and what they plan on achieving if they're hired.
Another option would be to include a call for follow-up, where you remind recruiters that you're very interested in the opportunity (and look forward to hearing from them, soon).
Choose to close your phone sales cover letter in the way that best fits your personality.
Which story should you tell in your phone sales cover letter when you have zero experience
Candidates, lacking professional experience in the field - this one is for you.
Your phone sales cover letter is an exercise of integrity, honesty, and, above all, spinning a positive narrative around your strengths.
And what better way to capture recruiters' attention than with your most job-relevant achievement (this could be from your internship or volunteering experience)?
Make sure to back up your success with transferrable skills that are relevant to the job (e.g. how your year, studying abroad, has taught you to be more motivated and handle multicultural environments).
Another safe card you can bet on is your career dream: in the body of your phone sales cover letter, go into the details of how your ambitions would help make the company you're applying for better.
Key takeaways
Winning at your job application game starts with a clear and concise phone sales cover letter that:
- Has single-spaced paragraphs, is wrapped in a one-inch margin, and uses the same font as the phone sales resume;
- Is personalized to the recruiter (using their name in the greeting) and the role (focusing on your one key achievement that answers job requirements);
- Includes an introduction that helps you stand out and show what value you'd bring to the company;
- Substitutes your lack of experience with an outside-of-work success, that has taught you valuable skills;
- Ends with a call for follow-up or hints at how you'd improve the organization, team, or role.
